Coming Across as Believable: Many Executives Fall Short.
By James Bliwas
Whether
you’re addressing colleagues in a conference room, industry leaders at a convention session, or a mass audience via a media interview, you want people to believe what you’re
saying.
Yet,
after years of helping people learn to communicate more effectively, I continue
to be amazed at how many knowledgeable, authoritative and credible executives,
managers and professionals can appear totally unbelievable at the very moment
when they need to be most convincing.
Read the full article "Coming Across as Believable: Many Executives Fall Short".
Interim Executives achieve goals twenty times faster than permanent senior managers
Interim executives achieve crucial goals on average twenty times faster than permanent company executives and senior managers
That is one of the key findings
from research carried out in the United Kingdom following in-depth interviews
with interim managers and executives.
Questionnaire responses were received from 650 interim managers and executives,
and extensive one-to-one interviews were conducted with
20 of them.
Read the executive summary of the research results.
Why Emotional Intelligence Matters in Business
By Peggy Cleary
Since
the publication of Daniel Goleman’s Emotional Intelligence: Why It Can
Matter More Than IQ (Bantam, 1995), there has been considerable research on the
importance of emotional intelligence (EI) in leadership and in business. Goleman
defines EI as “The capacity for recognizing our own feelings and
those of others, for motivating ourselves, for managing emotions well in ourselves
and in our relationships.”
Why Emotional Intelligence Matters
There is
ample evidence that emotional intelligence is a better predictor of an executive’s
success than IQ, industry experience or technical expertise. As leadership author
and researcher, Warren Bennis, put it, “IQ is a threshold competence. You need
it, but it doesn’t make you a star. Emotional Intelligence can.” Emotionally
intelligent leaders produce better bottom line results, create higher performing
work cultures and have superior interpersonal relationship skills.
Read
the full article "Why Emotional Intelligence Matters in Business".
Project
Management on The Apprentice: What You See Isn’t What You Should Get.
By Stan Katz, MBA, CMC, PMP
As reality TV
goes, NBC’s The Apprentice, is hugely successful. As a realistic depiction of the role of a project manager, it’s
a failure.
Fair
enough. As a spectator sport, real-life project management wouldn’t rank high on the thrill scale, and boring definitely wasn’t
what Donald Trump had in mind when he developed his show. Besides, you can
only show so much in an hour. But the two competing teams do choose a new project
manager each week to take them through their latest assignment, and behind
the scenes they should be doing their jobs.
Take,
for example, the episode where the challenge was to develop a marketing brochure
for the new Pontiac Solstice, a sleek two-seat roadster. Step-by-step planning
is the key to the success of this and any other similar project, and it’s
the job of the project manager to guide his or her team through these steps.
Read the full article "Project
Management on The Apprentice: What You See Isn’t What You Should Get".
A
Different Approach to Freight Costs
Do
You Know Your Real Freight Costs?
By Gary Nuttall
Most companies will answer this question with a definitive “yes”. They
will tell you how much they pay carriers to deliver their products as this
is usually notated as a separate expense line.
Unfortunately, “yes” is
not the correct answer to the question. Outgoing
freight bills represent only a portion of the total cost of freight to an organization.
Many managers do not realize that the impact of freight can be one of the largest
costs facing an organization.
Read the full article "A Different Approach to Freight Costs
".
China Delivers On Its Promise
By
James Bliwas
with contributions by Geraldine Pelletier
For
15 years, the world’s business community watched China, wondering
when it would finally meet widespread expectations and become a business
and economic powerhouse. The answer? It’s happening now. But
Canada lags far behind the rest of the world in exploring new business
opportunities and the enormous potential of a market with 2-billion
workers – and customers.
Read
the full article "China Delivers On Its Promise
".
Don’t Wait For A Crisis To Plan A Communications Strategy
Two major events in recent days should remind organisations of all types that they need a crisis communications plan because the worst time to create a strategy is when you need one.
By James
Bliwas
If
the power blackout last week that hit 7,000 Toronto businesses did
not remind executives they need a “crisis communications plan” in
place and ready for use at a moment’s notice, then the crash of an
Air France flight at Pearson on Tuesday should be proof enough.
Read
the full article "Don’t Wait For A Crisis To Plan A Communications
Strategy."
